In-Tides Jewelry

We partner with the United States Postal Service (USPS) for reliable delivery. Our standard shipping time is 7-12 days. For more information, you can contact USPS at +1 13035749647.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on https://www.17track.net/zh-cn, providing you with real-time updates on your shipment's status.

To ensure prompt delivery, orders are processed soon after they're placed. If you need to make changes or cancel your order, please contact us within 24 hours of placing your order.

If your order arrives damaged, please contact us immediately at support@in-tides.com with your order number and a photo of the damage. We will work with you to resolve the issue as quickly as possible.

Gently wipe your pearl jewelry with a soft, damp cloth after each wear. For gold pieces, use a soft brush and soapy water to remove any dirt, then rinse with clean water and dry with a soft cloth. Avoid using harsh chemicals on both pearl and gold items.

Additional Tips:

• Avoid exposing your jewelry to extreme temperatures, which can cause damage over time.
• When applying makeup, hairspray, perfumes, or lotions, ensure to do so before putting on your jewelry to reduce exposure to chemicals.
• Regularly inspect your jewelry for any signs of damage or wear and seek professional repair when necessary.